FAQs

General FAQs

Where did the name Mama Bird’s come from?
Mama and Bird are the nicknames for Lesley and Nick’s daughters.

Do you allow custom creations?
We do! We love experimenting with new flavors and combinations. Reach out if you have an idea we should try out.

Are you available for fundraising events?
Absolutely. If there is any way we can help, we are all for it. Learn about our various fundraising options here.

What are your shop hours?
Our hours vary by location and by season. For the most up-to-date hours, visit our Locations & Hours page, here.

 

Catering FAQs

I saw you offer ice cream pops as a catering option… what is an ice cream pop?
Ice cream pops are homemade ice cream that has been molded and dipped in a chocolate coating. Delicious!

Can I come in to try the ice cream before signing the contract?
Absolutely — We encourage that you do! Give us a call or fill out our contact form to set up a tasting.

How big are the ice cream carts?
Our portable carts are roughly 7 ft. long by 3 ft. wide.

My venue is upstairs and there isn’t an elevator. Can the ice cream carts go up stairs?
Unfortunately not, since the cart is too heavy to carry. It weighs over 300 lbs when loaded with ice cream!

How many flavors can the ice cream cart hold?
Up to 6 flavors can be displayed at a time.

How many people can you serve?
We can serve as many as 300 people from one of our carts.

How much do you charge for additional service hours?
Each additional hour is $50.

How far can you travel?
We can travel anywhere, but we do charge an additional fee to any location more than 50 miles from where our ice cream is made in Holly Springs, North Carolina.