Wholesale FAQ

Frequently Asked Questions

Everything you need to know about ordering wholesale from Mama Bird's.

Pints and 5oz cups require a minimum order of 10 units per flavor. There is no minimum for 5L pans.

Orders must be placed by Sunday at 11:59 PM ET. Deliveries are made the following Thursday or Friday.

All new accounts start with payment due at checkout. After establishing a track record, accounts may be eligible for Net 30 payment terms.

Visit our Wholesale Application page and complete the 8-section form. Include your business information, tax ID, and resale certificate. Our team reviews applications within 1-2 business days.

Yes! We work with our classically trained ice cream maker to create custom flavors for special events and ongoing partnerships. Contact us to discuss your needs.

Log in to your dashboard, go to Order History, find your previous order, and click "Reorder." All items will be added to your cart automatically.

Contact us as soon as possible before the order cutoff. Once the cutoff has passed, orders are finalized for production.

Yes! Franchise partners have access to our full product catalog including exclusive items. Franchise accounts are set up directly by our team — no application required.